ECBD Help Center
  1. ECBD Help Center
  2. ECBD desk

ECBD desk

Welcome to ECBD desk!

  • General

    Ask a question, Submit a request or bug
  • Browsing

    Ask a question, Submit a request or bug
  • Upload

    Ask a question, Submit a request or bug
Powered by Jira Service Management
{"xsrfToken":"45abc058cc7b80a82ba6ac090d0db413c335b4f4_lout","branding":{"id":"1","key":"gsd","name":"ECBD desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4bd32ca2-971a-4f2a-adb5-43bb933a394c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDhiYWNjNC0zOTY1LTRiMGUtYWQ0OC00NDI4NjA1OGIyOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiZDMyY2EyLTk3MWEtNGYyYS1hZGI1LTQzYmI5MzNhMzk0YyI6WyJyZWFkIl19LCJleHAiOjE3NTA2ODU2MDQsIm5iZiI6MTc1MDY4NTAwNH0.6iXmmlwJtsmHpn2GlLL2qftb9T8J-nBKldJjvkQGls4&client=7d8bacc4-3965-4b0e-ad48-44286058b299&mode=fit","logoId":"4bd32ca2-971a-4f2a-adb5-43bb933a394c","isLogoAvailable":true,"helpCenterTitle":"Welcome to ECBD Help Center","sharedPortalName":"ECBD Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to ECBD Help Center","sharedPortalName":"ECBD Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#214d80","helpCenterTitleColor":"#ff8e1c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8a8ef1bc-189d-4691-aafb-948088b7e066/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDhiYWNjNC0zOTY1LTRiMGUtYWQ0OC00NDI4NjA1OGIyOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhOGVmMWJjLTE4OWQtNDY5MS1hYWZiLTk0ODA4OGI3ZTA2NiI6WyJyZWFkIl19LCJleHAiOjE3NTA2ODU2MDQsIm5iZiI6MTc1MDY4NTAwNH0.BQh5GEjSDTTl1KhU7o7OtQkXfQ99DY2m7_JAUt_xBIs&client=7d8bacc4-3965-4b0e-ad48-44286058b299&height=300&mode=fit","bannerMediaApiFileId":"8a8ef1bc-189d-4691-aafb-948088b7e066","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"gsd","projectId":10000,"serviceDeskId":1,"name":"ECBD desk","description":"<p>Welcome to ECBD desk!</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10491,"iconUrl":"https://ecbd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1,5,4],"key":""},{"id":"1","name":"Submit a request or bug","descriptionHtml":"","callToAction":"Submit a request or bug","introHtml":"<p>Submit a request or report a problem.</p>","icon":10505,"iconUrl":"https://ecbd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[1,5,4],"key":""},{"id":"4","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://ecbd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"14","name":"Submit a request or bug","descriptionHtml":"","callToAction":"Submit a request or bug","introHtml":"","icon":10458,"iconUrl":"https://ecbd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"13","name":"Submit a request or bug","descriptionHtml":"","callToAction":"Submit a request or bug","introHtml":"","icon":10458,"iconUrl":"https://ecbd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"},{"id":5,"name":"Browsing"},{"id":4,"name":"Upload"}],"orderMapping":{"5":[2,1],"4":[2,1],"1":[2,1]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ED","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDhiYWNjNC0zOTY1LTRiMGUtYWQ0OC00NDI4NjA1OGIyOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA2ODYyMDQsIm5iZiI6MTc1MDY4NTAwNH0.crB0nwGktDynV_hL_JwgwJZ5YLf68XubpL96YfuJPL8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"7d8bacc4-3965-4b0e-ad48-44286058b299","tokenDurationInMins":20}},"sharedPortal":{"name":"ECBD Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ecbd","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"45abc058cc7b80a82ba6ac090d0db413c335b4f4_lout","baseUrl":"https://ecbd.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ecbd.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7d8bacc4-3965-4b0e-ad48-44286058b299","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8cbca439fd464caebef3b7d613f8e193","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}